Rockwell Collins has expanded its airport passenger processing services with the acquisition of Pulse.Aero, a UK-based provider of self-service bag drop solutions and airline applications.

The deal is said to expand Rockwell's Information Management Services strategy to create a connected aviation ecosystem.

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As part of the acquisition, Pulse.Aero’s products and services will be integrated into Rockwell Collins' airport systems portfolio.

Rockwell Collins Information Management Services senior vice-president Dave Nieuwsma said: “As passengers seek to take more control of their travel experience, this acquisition expands our portfolio of self-service passenger processing solutions, enabling us to streamline and simplify the passenger journey through a fully connected airport.”

According to the company, there is a significant growth in the self-service bag drop market as it benefits both airports and passengers.

"This acquisition expands our portfolio of self-service passenger processing solutions, enabling us to streamline and simplify the passenger journey through a fully connected airport."

Using self-service bag drop solutions, airports can increase passenger throughput without capital expenditure on building and facilities, and passengers can quickly move through the airport check-in process.

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Rockwell Collins and Pulse.Aero have worked together on several projects, including the installation of new self-bag drop units to reduce queue times and improve customer service at Dublin Airport in Ireland.

In addition to bag-drop services, Pulse.Aero's passenger services include check-in, security, and boarding services.

Pulse.Aero said that its bag-drop services allow airports to save costs and maximise revenue.


Image: Using self-service bag drop solutions, airports can increase passenger throughput. Photo: courtesy of Rockwell Collins.

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