The Chicago Department of Aviation (CDA) has renovated the Terminal 1’s Checkpoint 3 in Chicago O’Hare International Airport, US.
For the new upgrade, the CDA teamed up with SpringHill Suites by Marriott, the US Transportation Security Administration (TSA), SecurityPoint Media and Clear Channel Airports.
According to the airport, the upgrade has transformed the checkpoint into an inviting space that integrates the highest levels of security with a comfortable passenger experience, in order to provide travellers a more relaxed and stress-free security screening.
The checkpoint combines SpringHill Suites’ core design elements with sleek, contemporary furniture, wall art featuring calming lighting and soothing music, recreating the look of a modern and stylish hotel lobby.
CDA commissioner Rosemarie Andolino said: “The SpringHill Suites concept is a unique way to improve the screening process for travellers.
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“These efforts fit perfectly with the mayor’s goal to increase the number of visitors to Chicago to 55 million by 2020. He recognises the tremendous power of travel and tourism to grow our economy and create new jobs.”
SpringHill Suites brand marketing senior director Craig Fowler said: “The SpringHill Suites airport zones are changing the paradigm of travel.
“As a hospitality brand, we understand how design and style can enhance an experience and provide added comfort.”
The revamped checkpoint features a high-definition directional audio strategically located throughout the checkpoint to soothe passengers with music and messages, as well as a a video wall providing entertainment for those waiting to enter the security process.
SecurityPoint Media president and CEO Joseph Ambrefe said: “We bring to the table a decade of proficiency operating at screening checkpoints and extensive research on the passenger experience.
“The ability to combine the latest technology and innovation that enhances the security process is a win-win for everyone.”
Image: Officials at the ribbon cutting ceremony of the re-designed security checkpoint in Terminal 1 at O’Hare International Airport. Photo: courtesy of Chicago Department of Aviation.