Germany-based Stuttgart Airport has installed an efficient and fast self-service bag drop system from Sita to enable passengers to check in and drop their bags off quickly.

Stuttgart Airport’s new Sita Scan&Fly system will be first used by passengers travelling via German low-cost airline Eurowings.

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Currently deployed at Terminal 1 of the airport, the system will enable passengers to check in their baggage in less than a minute, which will ultimately lead to fewer queues and an improved passenger experience.

Stuttgart Airport is planning to install the Sita Scan&Fly at Terminal 3 over the next few months to allow more airlines and passengers to use the convenience.

Stuttgart Airport chief operating officer Wolfgang Müller said: “Sita’s retro-fit solution was ideal, it utilises our existing airport infrastructure so no additional terminal space was required.”

The airport has completely integrated the Scan&Fly system into its existing Sita AirportConnect common-use platform, which receives remote control and support from Sita engineers.

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Scan&Fly will also feed information into the Day of Operations business intelligence system, which is used to monitor, predict and manage daily operations at Stuttgart Airport.

“Passengers want self-service and we know that they are happier at the steps of the journey where they have more choice and control in how they manage their trip."

SITA Europe president Dave Bakker said: “Passengers want self-service and we know that they are happier at the steps of the journey where they have more choice and control in how they manage their trip. 

“Retro-fitting self-service bag drop is a quick and easy way to make this happen. In fact, our solution Scan&Fly allows more passengers to drop their baggage within the same check-in area, with less queuing and can increase terminal capacity by up to 60%.

“It is the perfect choice for airports – its plug-and-play design means it can be installed overnight onto existing airport check-in desks. It’s easy to use so passengers and airlines love it too.”

Earlier this month, Sita provided its airport traffic management solution to Nice Airport in France.

Image: Passengers travelling through Germany’s Stuttgart Airport will use Sita’s self-service bag drop system. Photo: courtesy of SITA.

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