Frame Group wins contract for managing Melbourne Airport’s IT facilities

28 September 2014 (Last Updated September 28th, 2014 18:30)

Australia's Melbourne Airport has awarded a three-year facilities management contract to the Frame Group for management of the airport's IT facilities in the wake of its upgrade.

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Australia's Melbourne Airport has awarded a three-year facilities management contract to the Frame Group for management of the airport's IT facilities in the wake of its upgrade.

Two of the airport's onsite data centres will be supported and managed by Frame, along with 90% of communication rooms and all active network infrastructure.

Melbourne Airport is undergoing a massive 20-year infrastructure upgrade programme, in which close to $10bn is being invested. This includes a new T4 terminal, a ground transport hub, 23 additional aircraft parking bays, road upgrades and expansion of the international terminal.

"The Frame Group produced innovative and seamless solutions that we believe will deliver a more intuitive and reliable technology environment for Melbourne Airport and for our passengers."

The primary aim of the contract is to ensure an improvement in the overall customer experience for the airport's 31 million annual passengers.

Frame will work with the airport for redefining business processes and establishing new ways to improve efficiencies.

The contract was awarded to the company following a tender process.

ZDNet quoted Melbourne Airport IT and business systems manager Paul Bunker as saying: "Throughout the tender process, the Frame Group produced innovative and seamless solutions that we believe will deliver a more intuitive and reliable technology environment for Melbourne Airport and for our passengers."

Frame has previously worked on planning, designing and rolling out extensive ICT infrastructure for the airport. In addition to Melbourne Airport, the company also works with airports in Sydney, Perth and Cleveland in the US.

Frame sales and marketing general manager Roger Barlow said: "Airports have traditionally been a little bit ad hoc in their approach.

"What we are looking to do is bring more strategic and consolidated planning in how they setup their IT operations."


Image: The Frame Group will handle 90% communication rooms and all active network infrastructures. Photo: courtesy of Australia Pacific Airports (Melbourne).