Abu Dhabi Airports has formed a partnership with global IT provider SITA to introduce the latest technologies across Abu Dhabi International Airport’s (AUH’s) three terminals.
This move is part of Abu Dhabi Airports’ preparations as AUH is expected to touch a 45-million passenger capacity by 2017.
Abu Dhabi Airport’s investment in SITA’s latest technologies will bring the airport’s complete IT infrastructure in sync with the systems that the latter is already implementing in the new Midfield Terminal Building, which is presently under construction.
These new technologies will bolster the airport’s operational efficiency whilst offering a seamless passenger experience across all terminals.
Under the five-year contract, SITA will offer a range of advanced and completely integrated airport systems, such as the airport management solution, which will enable Abu Dhabi Airports to manage AUH using real-time information from its facilities.
The solution will allow the operations team to plan for events before they happen, while ensuring that resources are fully optimised.
Other solutions include AirportConnect Open, which enables airlines to share check-in areas, kiosks and boarding areas while still having access to their own data; and BagManager, which allows bags to be tracked in real-time, providing a clear status on any bag, irrespective of where it is in the baggage system.
Passengers will also be able to use automated boarding gates and flight information display systems.
Abu Dhabi Airports chief operations officer Ahmad Al Haddabi said: "Abu Dhabi International Airport continues to experience double-digit passenger growth and therefore we are investing in new airport facilities that will allow us to accommodate the forecast future increase in passengers."
SITA Middle East, India and Africa president Hani El-Assaad said: "We have worked alongside the team at the airport to provide the technology to manage everything from check-in and airport management systems to self-boarding gates, across the existing terminals.
"Abu Dhabi Airports has recognised the value we bring as an IT partner who can deliver not only improved operational efficiency, but also an enhanced passenger experience."
Image: SITA will provide a range of upgraded and fully integrated airport systems to AUH. Photo: courtesy of Abu Dhabi Airports.
