Menzies said the new tech would help avoid customs stops. Credit: Shutterstock

Leading ground services provider Menzies Aviation has expanded its cargo handling platform, selecting CHAMP Cargosystems to integrate a customs filing process to the cargo management platform. 

The Menzies Aviation Cargo Handling (MACH) system was launched recently to aid customer service provision in its cargo handling business. Menzies said it handles approximately 2 million tonnes of cargo annually. 

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The Traxon Global Customs (TGC) technology is provided by CHAMP, and has been tested with Menzies customers at Los Angeles International (LAX). After a successful trial period, it is set to be fully woven into the MACH system. 

“The solution reduces the risk of customs ‘holds’, providing a platform that allows Menzies to quickly respond and adapt to specific country customs requirements while simplifying reporting requirements by using CHAMP as a single gateway for more than 65 customs authorities worldwide,” Menzies explained. 

The firms said they expected TGC to be fully available on MACH worldwide by the end of 2024. 

Rory Fidler, SVP of cargo technology at Menzies Aviation said: “We’re looking forward to working with CHAMP as we integrate Traxon Global Customs with our pioneering MACH cargo management system. This upgrade will further streamline our cargo operations, providing customers with seamless and efficient customs and security processes.

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“We are grateful to the team at CHAMP, who are working hard to support an ambitious roll-out programme over the coming months.”

Dirk Thorwirth at CHAMP said: “It’s our pleasure to support Menzies Aviation’s global operations and cargo handling system, and we are glad they’ve found streamlined solutions in Traxon Global Customs. It is a fantastic tool that easily integrates into third-party platforms and drives efficiency through open and interconnected operations.

“By ensuring compliance with the constantly evolving regulatory landscape, Menzies Aviation is well positioned for growth in the years to come.”

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