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July 15, 2022

Malaysia Airlines extends partnership with SITA

The deal will allow Malaysia Airlines to leverage SITA Connect to meet its requirements in and outside airports

Air transport IT specialist SITA and flag carrier Malaysia Airlines have reached a five-year agreement to enhance connectivity using the IT company’s technology.

This alliance expands the relationship between the two businesses and enables extensive upgrades that will connect the airline’s global operations to its Kuala Lumpur hub with secure and quick network connectivity.

The agreement will also allow the carrier to use the SITA Connect platform to meet its requirements in and outside of airports.

Designed to serve the aviation sector, SITA Connect helps cut down connectivity costs, allows easy access to new features and applications, and enhances service quality, according to the technology firm.

The platform will enable the airline to use SITA’s global network at more than 650 airports across 220 countries and territories, supporting passengers’ check-in process across the globe.

Furthermore, SITA Connect will offer network connectivity to enable team members to access central systems from anywhere, helping staff to work remotely.

SITA APAC president Sumesh Patel said: “We’re excited to renew the relationship once more by upgrading several services that will ultimately help deliver a smooth passenger process.

“Operational efficiency is under the microscope in the wake of the pandemic, and we’re committed to helping the industry recover with smart solutions that are resilient, agile and cost-effective.”

Last month, SITA won a contract to modernise eight international airports in Poland.

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