Japan Airlines (JAL) has started testing touchless check-in kiosks at Tokyo Haneda Airport to help passengers follow Covid-19 social distancing guidelines.
The new touchless technology is operational at Tokyo Haneda Airport Terminal 1 South Wing departure level at counter 18.
The two new touchless check-in kiosks have been deployed at the departure level.
Equipped with advanced touchless sensor technology, the kiosks are designed and developed to process a passenger’s entire check-in process without them touching the screen.
The infrared technology in the kiosk will enable the passenger to make selections by holding their finger three centimetres away from the check-in system.
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Through this initiative, JAL aims to provide its passengers with a safe and secure travel experience by incorporating advanced technologies.
Last October, JAL announced plans to introduce smart check-in services at Tokyo’s Narita International Airport in a bid to reduce the time taken to board a flight.
Known as JAL Smart Airport, the system featured self-service bag drop machines and facial recognition technology. The airline has also completed renovation work at the airport’s business and first-class lounges.
JAL added that its passengers can access the self-service bag drop machines from 28 October 2020. They can check-in via the airport kiosk and print individual baggage tags.
After the process, passengers can leave their bags at the counter and proceed to the boarding gate.