JAL tests contactless check-in kiosks at Tokyo Haneda Airport

25 August 2020 (Last Updated August 25th, 2020 12:12)

Japan Airlines (JAL) has started testing touchless check-in kiosks at Tokyo Haneda Airport to help passengers follow Covid-19 social distancing guidelines.

JAL tests contactless check-in kiosks at Tokyo Haneda Airport
The infrared technology in the kiosk will enable the passenger to make selections without touching the screen. Credit: © JAPAN AIRLINES.

Japan Airlines (JAL) has started testing touchless check-in kiosks at Tokyo Haneda Airport to help passengers follow Covid-19 social distancing guidelines.

The new touchless technology is operational at Tokyo Haneda Airport Terminal 1 South Wing departure level at counter 18.

The two new touchless check-in kiosks have been deployed at the departure level.

The kiosks have been developed by Mitsubishi Electric and Oki Electric Industry and will be trialled until 15 September.

Equipped with advanced touchless sensor technology, the kiosks are designed and developed to process a passenger’s entire check-in process without them touching the screen.

The infrared technology in the kiosk will enable the passenger to make selections by holding their finger three centimetres away from the check-in system.

Through this initiative, JAL aims to provide its passengers with a safe and secure travel experience by incorporating advanced technologies.

Last October, JAL announced plans to introduce smart check-in services at Tokyo’s Narita International Airport in a bid to reduce the time taken to board a flight.

Known as JAL Smart Airport, the system featured self-service bag drop machines and facial recognition technology. The airline has also completed renovation work at the airport’s business and first-class lounges.

JAL added that its passengers can access the self-service bag drop machines from 28 October 2020. They can check-in via the airport kiosk and print individual baggage tags.

After the process, passengers can leave their bags at the counter and proceed to the boarding gate.