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October 28, 2020

Hyderabad airport launches e-boarding facility for international passengers

India's GMR Hyderabad International Airport has launched an e-boarding facility for passengers on international flights.

India’s GMR Hyderabad International Airport has launched an e-boarding facility for passengers on international flights.

The paperless e-boarding facility is claimed to be the first for any airport in India. It is already being provided to passengers on all domestic flights at the airport.

GMR Hyderabad International Airport Limited (GHIAL) chief executive officer Pradeep Panicker said: “After the successful pilot of the project and all regulatory approvals, we have used our internal capabilities to take up e-boarding solution for international operations.”

On 2 October, the e-boarding solution for international passengers was launched by IndiGo Airlines, on a flight bound to Sharjah.

Following a successful pilot project, Hyderabad International Airport received governmental approval to launch its e-boarding services for international passengers.

An official GMR release said: “The service is currently available for select international flights of IndiGo Airlines.”

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According to the company, other international flights from the airport are integrating the e-boarding system and the service will be launched soon.

Passengers boarding a flight to an international destination and using e-boarding service will need to book the ticket online and then complete web check-in.

They need to showcase the digital / printed boarding card at the e-boarding scanner installed at the airport.

The CISF personnel will then authenticate the documents and allow the passenger to enter.

The check-in agent scans the boarding card at the check-in counter, and the passenger is required to drop luggage off at the counter.

Passports are verified by airport authorities at the immigration counter.

At security screening, passengers are required to put their baggage on the Automatic Tray Retrieval System (ATRS) and get the boarding card scanned through an e-boarding scanner at the boarding gate.

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