Heydar Aliyev International Airport in Azerbaijan has become the first airport in the world to completely switch to Cloud technologies.

The airport serves as the home base for national carrier Azerbaijan Airlines (AZAL) and Buta Airways.

IT services provider Amadeus worked with the Baku-based airport in using Cloud to manage its passenger and operational systems.

The new software will enable AZAL to personalise passenger service more efficiently, and qualitatively enhance the booking system’s functionality, inventory database, and income management system.

Azerbaijan Airlines president Jahangir Asgarov and Amadeus general counsel and corporate secretary Tomás López Fernebrand have also signed an agreement on the introduction of Amadeus Altéa PSS software at AZAL.

Asgarov said: “One of our priority goals is to increase the passenger traffic in the country and modern technologies help us to do this. Partnership with Amadeus will allow us to improve the efficiency of work, and, most importantly, to improve the quality of services provided to AZAL passengers.”

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By GlobalData

In August 2017, the Baku-based airport upgraded its airport management systems with Amadeus’ full suite of solutions.

In the first five months of 2019, Azerbaijan’s airports served 1.85 million passengers. During this period, the base air carriers of Baku airport, AZAL and Buta Airways, carried 649,000 and 177,000 passengers, respectively.

The number of international passengers at Baku Airport amounted to 1.36 million, with 32.2% accounting for AZAL and 13% for Buta Airways.