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March 7, 2018

Fraport USA to manage retail operations at JFK Airport

Fraport USA has secured a contract to manage all retail and dining operations at JetBlue'sTerminal 5 (T5), located at the John F. Kennedy International Airport (JFK) in New York.

Fraport USA has secured a contract to manage all retail and dining operations at JetBlue’sTerminal 5 (T5), located at the John F. Kennedy International Airport (JFK) in New York.

Starting 1 April, Fraport USA will assume management responsibility for the day-to-day operations of T5’s retail programme. The company will also manage all shopping and dining areas.

Fraport USA president and CEO Ben Zandi said: “Fraport USA will be working closely with JetBlue to take the passenger experience at JFK to the next level.

“Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture.”

“Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture and JetBlue’s position as one of the most respected and innovative airlines in the industry.”

Both Fraport USA and JetBlue will cooperate on further improving the shops and restaurants, including a range of diverse and local New York-inspired offerings.

JetBlue commercial and planning executive vice-president Marty George said: “We look forward to working with Fraport USA to further enhance the experience for our customers travelling through our state-of-the-art home at T5.

“For nearly a decade, our customers have told us how much they enjoy their experience at T5 and even come early to shop, have a great meal or get some work done with free Wi-Fi.”

Fraport USA, a wholly owned subsidiary of Fraport AG Frankfurt Airport Services Worldwide, develops and manages the retail, food and beverage operations at Baltimore/Washington International Thurgood Marshall Airport, Cleveland Hopkins International Airport and Pittsburgh International Airport.

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