Finnair has begun offering biometric boarding with Vision-Box technology at Los Angeles International Airport. This facility that enables passengers to fly out of the country without showing their boarding passes or passport.
With a simple glance at a high-resolution face capture camera at the eGate, the face gets recognised biometrically in a matter of few seconds.
The image is securely sent to the CBP Traveler Verification Service (TVS), which then carries out a matching process with the stored digital facial token captured at the initial immigration process.
In a few seconds, the system reconciles the passenger and his flight, recognises the passenger as eligible to enter that flight, and then accordingly opens the eGate door for the passenger to board the aircraft.
Finnair ground experience manager Sami Suokas said: “Biometrics have great potential in enhancing both customer experience, speed and security.
“Customer feedback was very positive and we are looking forward to having more stations to utilise biometrics in the future, including our home hub Helsinki Airport, where we plan to start biometrics tests with the airport operator Finavia and Vision-Box.”
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The Finnair flight from LAX to Helsinki Airport on 9 April was the first that utilised the biometric eGates.
This facility enables passengers to enjoy a quick boarding process.
Biometric self-boarding solution has been operational since 2017 under the scope of the US Biometric Exit trial programme and, following a partnership between Vision-Box, Los Angeles World Airports Authority (LAWA) and the US Customs and Border Protection (CBP).
The solution is based on the Vision-Box Traveler flow orchestration platform.
Vision-Box CEO and founder Miguel Leitmann said: “This comprehensive platform connects passengers and all other journey actors together, within a productive trusted identity ecosystem. It relies on and is an enabler of unprecedented quality of biometric data and facial recognition matching performance. That’s what makes it so fast, accurate and secure at the same time.
“The result is a hassle-free experience for passengers at boarding, or possibly at any other checkpoint. Having Finnair onboard was a straightforward process and one more confirmation that biometrics is becoming the new normal.”