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May 11, 2021

Etihad and DUBZ unveil at-home baggage check-in services in Abu Dhabi

Etihad Airways and DUBZ have teamed up to provide baggage check-in services at home for customers in Abu Dhabi.

In addition, Etihad and DUBZ will ensure passengers have the option to get Covid-19 PCR tests when booking for home check-in packages.

The test will be arranged through the carrier’s medical partner, LifeDx.

To avail of the services, passengers will have to book at the airline’s website at least seven hours before their flight.

At the selected time between 8am and 8pm, the check-in agent will arrive at the booked location.

Before collecting the baggage, the agent will verify travel documents and complete the check-in process.

During the process, passengers can select their seats as well as buy extra baggage allowance as per their requirement.

With an additional fee, passengers can also add Priority Boarding Tag for early flight boarding and Priority Bag Tag for receiving their luggage first.

Passengers availing of this service will be able to skip the queues bag-free at the Abu Dhabi International Airport and collect their belongings directly at the destination baggage belt.

Etihad Airways Global Airport Network and Cargo Operations vice-president John Wright said: “Etihad is continuously looking to enhance the travel experience and with this latest initiative, the airline is giving guests more convenient travel options.

“Especially during the Covid pandemic, the home check-in service also limits human interaction at the airport as guests are able to head straight to immigration and avoid long lines at the airport.”

The cost of home check-in packages starts from $59.89 (AED220) which includes a maximum of four bags, regardless of the number of passengers.

Additional baggage allowance can be purchased for $10.89 (AED40) per bag.

DUBZ CEO Omar Abou Faraj said: “Our innovative service will provide complete peace of mind and more mobility to Etihad customers, helping them enjoy a smooth and safe travel experience during and after the pandemic.”

DUBZ is the UAE’s first specialised off-airport solutions provider.

Last month, Etihad Airways started trialling International Air Transport Association (IATA) Travel Pass on flights from Abu Dhabi, UAE, to Chicago, New York and Washington in the US and Toronto, Canada.

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