Delta Air Lines launches biometrics programme

28 March 2018 (Last Updated March 28th, 2018 14:56)

Delta Air Lines has rolled out a secure biometrics programme that allows members of domestic Delta Sky Clubs to check-in using their fingerprints to access the airlines’ domestic lounges.

Delta Air Lines has rolled out a secure biometrics programme that allows members of domestic Delta Sky Clubs to check-in using their fingerprints to access the airlines’ domestic lounges.

The check-in option, known as Delta Biometrics, is available at all 50 US domestic Delta Sky Clubs. It will enable eligible customers to avoid using a paper or mobile boarding pass, or a membership card to access the clubs.

“More and more people have the option to use biometrics as a form of identity verification for daily activities.”

To implement the new check-in, the airline is working with Clear, a biometric technology company. Delta Biometrics scanners powered by Clear’s technology will allow the travellers to use their fingerprints to gain entry in sky lounges.

Beginning this week, Sky Club members who have enrolled in the Clear programme can enter any Delta lounge across its domestic network using their fingerprint.

Delta Air Lines COO Gil West said: “From unlocking our phones to entering the workplace, more and more people have the option to use biometrics as a form of identity verification for daily activities.

“Having that option is quickly becoming an expectation that we are working hard to meet through this programme.”

Delta stated that launching Delta Biometrics across a single touch point is a natural extension of the airline’s ongoing optional biometric testing over the past year.

West added: “Delta Biometrics and our work to make this kind of programme available across Delta touch points is part of our ongoing commitment to finding secure, innovative solutions that actually improve the customer experience while giving our employees tools that help them engage more meaningfully with customers.”