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July 22, 2021

BIAL partners with IBM for digital transformation of Bangalore Airport

IBM will create an ‘Airport in a Box’ platform to improve travel experience for passengers at the Bangalore airport.

India’s Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport (BLR), has entered a ten-year partnership with IBM to support the digital transformation of the airport.

As agreed, IBM and its spin-off Kyndryl will offer IT solutions for setting up a new ‘Airport in a Box’ platform to improve the travel experience for passengers at the Bangalore airport.

The airport was looking for a scalable technology to enhance its operational flexibility in order to manage future growth in passenger traffic.

BIAL tapped IBM Global Business Services, IBM hybrid cloud capabilities and Kyndryl to meet such requirements and implement an architecture with a dynamic delivery model.

The new platform is expected to increase employee productivity, cut down expenses via streamlined inventory control, facilitate better utilisation of IT assets and enhance incident management.

It will also utilise IBM Maximo enterprise asset management technology to deliver AI-powered insights to optimise inventory management and total ownership cost.

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The platform will utilise an open hybrid cloud approach from IBM and will be supported by Red Hat Ansible Automation.

IBM Services and IBM Global Business Services senior vice president Mark Foster said: “This long-term project capitalises on our proven ability to deliver a combination of advanced technologies and services that enable the world’s leading travel and transportation companies to innovate and transform their businesses.

“IBM Global Business Services and Kyndryl will apply our expertise in hybrid cloud and building business platforms to help BIAL innovate, improve its operational efficiency and deliver exceptional experiences to its growing passenger base.”

In March, Kempegowda International Airport launched the country’s first dedicated express cargo terminal solely for the import and export of international couriers.

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