BIAL and Xovis launch Queue Management system

7 September 2020 (Last Updated September 7th, 2020 11:30)

Bangalore International Airport Limited (BIAL) has partnered with Xovis to launch Queue Management System at the Kempegowda International Airport, Bengaluru (KIAB/ BLR Airport) in India.

BIAL and Xovis launch Queue Management system
BIAL has partnered with Xovis to launch Queue Management System at the BLR Airport. Credit: Flyingant189.

Bangalore International Airport Limited (BIAL) has partnered with Xovis to launch Queue Management System at Kempegowda International Airport, Bengaluru (KIAB / BLR) in India.

The technology will reduce wait times and enhance operational efficiency and the flow of passengers.

In addition, the passenger flow management system Xovis PTS will display live wait times on the screens at processing points to enhance the user experience.

The data provided will also allow internal teams to plan resources in advance.

BIAL CEO Jayaraj Shanmugam said: “At BIAL, our aim is to make BLR Airport the most digitally advanced and efficient airport in the world. This system is part of BIAL’s vision to enable journeys, create experiences and touch lives as part of the gateway to a new India.”

Furthermore, 200 sensors at the airport will capture passenger flow coordinates at departure gates and the check-in, immigration, and security hold areas for domestic and international flights.

Xovis CEO Andreas Fähndrich said: “We hope this is the first of many happy collaborations between BIAL, our team and IDDS, our partner in India.

“The ribbon-cutting ceremony last Friday was a significant moment; it reflected the collaboration and camaraderie we have experienced throughout this exciting project. We look forward to continuing this collaboration should there be a need for system extensions.”

In a separate development, Delhi International Airport (DIAL) has collaborated with Genestrings Diagnostic Centre to set up a Covid-19 testing facility in its Terminal 3 car parking area.

The facility has been set up for select inbound overseas passengers travelling by connecting domestic flights. It is scheduled to be operational in a few days.

Those testing negative will be allowed to continue their onward journey.

Currently, Genestrings Diagnostic Centre is associated with the Delhi Government to test samples.