Belfast International Airport has deployed Veovo’s management system to optimise its current infrastructure and boost future expansion and passenger engagement innovation.
The airport welcomed approximately 5.8 million passengers last year, up 13.5% year-on-year. This growth is attributed to new airline partnerships and expanded routes, which includes the introduction of transatlantic services.
To handle this surge in passengers, the airport looked to better utilise its available resources such as aircraft stands, baggage belts, check-in counters and improving its ability to handle peaks through intelligent automation.
Belfast International Airport managing director Graham Keddie said: “Veovo’s platform will provide clear financial, operational and passenger experience benefits.
“Veovo’s emphasis on predictability and connectivity will enable both the airport and its partners to respond much faster to events, and was a key consideration when selecting this new-generation operational suite of tools.”
With Veovo’s platform, the airport will be able to achieve consistent, real-time, operational resourcing and flight information from any device and in any location.
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Veovo general manager Chris Warrington said: “We are delighted to be able to support this visionary airport, as it seeks to optimise its airport operations and build a strong foundation for growth.
“The introduction of the Veovo platform at Belfast International is another example of how airports are embracing predictive intelligence and automation, to deliver greater operational efficiency, predictability and to build brilliant guest experiences.”
The Veovo platform has also been adopted by other British Isles airports, including Dublin, Edinburgh, Manchester, Birmingham and Bristol.