Airports across Australia have experienced delays due to a security outage affecting the terminals of the Australian Border Force (ABF).

The outage is reported to have resulted in delays of between 15 and 30 minutes at Sydney and Brisbane airports.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

The IT glitch led to lengthy queues at several airports where electronic passport processing was hit, with employees forced to process travellers manually.

Frustrated passengers posted their images and videos of the lengthy queues on social media.

Delays at Brisbane Airport were around 15 minutes for outbound passengers due to issues affecting smart gates, though inbound passengers were not affected.

The ABF said that the issue was caused by the smart gates, which were down. It issued an apology to travellers whose overseas trips were delayed.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

The ABF said in a statement: “Our staff are working hard to minimise earlier delays caused by an outage. All issues have now been rectified. We appreciate the patience of passengers at this time and apologise for any inconvenience this may have caused.”

Apart from the IT glitch, strong winds affected several domestic flights in and out of Sydney Airport.

Only one runway operated in Sydney on Sunday because of the high winds, resulting in extensive delays across domestic and international flights. All three runways were reopened by the evening.