Issue 7

The US Federal Aviation Administration has not accepted sequestration lightly, accusing Congress of causing flight delays and jeopardising passenger security. As the controversy evolves, we investigate how the budget cuts will affect the US industry.

Moreover, we launch the Innovation in Passenger Services Technology Award and find out how the UK’s air traffic radar network can be proofed against interference from the new 4G mobile spectrum.

We also ask how the IATA’s Checkpoint of the Future programme could change the face of airport security, and investigate how airports are using passengers’ personal data beyond the purposes of security and border control.

Also, find out how Poland’s Warsaw Chopin Airport is using a highly focused social media strategy to improve passenger interaction and drive business and take a look at Dallas / Fort Worth International Airport’s high-tech terminal upgrade.

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In this issue

The Sequestration Battle
What began as a dispute over unpaid leave has escalated into a stand-off between the US Government, FAA and unions over federal budget cuts and passenger safety. AIR reports on the controversy and potential implications for aviation industry stakeholders.
Read the full article.

AIR Awards 2013
To celebrate innovation in this field of passenger services, AIR is launching the Innovation in Passenger Services Technology Award. Our shortlist of nominees includes a range of technologies designed to speed up check-in and boarding processes, improve passenger experience and heighten security awareness. The winner will be revealed in our next issue, published in November.
Read the full article.

The 4G Threat
Air traffic services provider NATS has become the first UK operator to upgrade one radar system class to prevent 4G mobile interference. We learn about the challenge of future-proofing the network.
Read the full article.

Securing the Future
IATA’s Checkpoint of the Future programme could revolutionise airport security using biometrics and passenger data. We consider whether the system will be ready and accepted in time for its 2020 launch.
Read the full article.

Data in the Spotlight
With passenger numbers expected to double globally by 2030, airports need to speed up security, requiring increased data collection. AIR reports on the ways airports capture and use passenger data.
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Tweeting for Success
Poland’s Warsaw Chopin Airport has developed one of the biggest airport Twitter feeds, thanks to a focused and responsive social media strategy. We look at what value this approach yields.
Read the full article.

Remaking a Mega-Hub
Dallas / Fort Worth International Airport has opened the first section of the new Terminal A under its new improvement programme. AIR looks at how the domestic mega-hub is improving customer experience.
Read the full article.

Next issue

Integrating cutting-edge biometric security systems with passenger measurement programmes offers airports a unique way to meet high security targets and improve passengers’ experiences. We investigate the secret to creating a passenger-centric airport.

We also reveal the winner of the AIR Innovations in Passenger Services Technology Award 2013, and take a look at Gatwick Airport’s forward-thinking retail strategy and find out what role luxury items and technologies such as mobile shopping will play.

Moreover, we speak to engineers at Honeywell and Safran about the first major phase of testing of the electric green taxiing system, which promises to save fuel burn and reduce aircraft emissions and noise, and take a look at a new system which promises to dissipate the runway wake vortices that force wide separation between landing aircraft to find out if this innovation could unlock airport capacity without the need for new runways.

The next issue will be out in November. Sign up for your free subscription to get it delivered directly to your inbox.

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