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The Québec City Jean Lesage International Airport (YQB) has become the world’s first to introduce the use of Apple Watches to provide alerts to airport workers.

Launched in collaboration with air transport IT specialist, SITA, the watches will be used to connect the airport workforce to the SITA’s airport management solution that is already being used at the airport.

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The new technology will help send regular operational alerts to duty managers for smooth operations at the airport.

"With the watch, a vibration alerts them to an update so they receive vital information just by glancing at their wrist."

Aéroport de Québec information technology vice president Marc-André Bédard said: "Wearable tech is one area of interest to us and with the Apple Watch and SITA’s Airport Management solution our duty managers will receive important notifications at just the right time to take action as needed.

"For example, they may get an alert to say that two planes are arriving simultaneously and have been assigned to the same gate or that there is a delay at a certain gate.

"Previously, they would have checked their tablets regularly for updates. With the watch, a vibration alerts them to an update so they receive vital information just by glancing at their wrist. They can then take immediate action."

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Currently in use at 150 airports across 48 countries, SITA’s solution helps airports control all its operations from a single central control center.

With the real-time sharing of information, the technology helps airports access all the required information to make decisions and manage resources.

SITA chief technology officer Jim Peters said: "Using the Apple Watch at Quebec Airport harnesses all the power of SITA’s Airport Management solution to deliver information and updates to staff in a faster, more agile way."


Image: The Apple Watches will be used to connect the airport workforce to the SITA airport management solution. Photo: courtesy of SITA.

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