Virgin Australia is set to redevelop its domestic terminal at Melbourne Airport’s Terminal 3 (T3) over the next three years.
The airline company has released concept designs for the comprehensive redevelopment featuring automated check-in and bag drop facilities, as well as improved self-service kiosks. These are expected to reduce the time taken to check-in and check luggage.
Service pods will also be available where Virgin Australia ground crew can assist passengers with check-in.
Virgin Australia Airlines group executive Rob Sharp said: “The airport experience is an important part of our guest’s overall travel experience. Virgin Australia runs a major operation at Melbourne Airport, operating up to 100 return flights each day.
“The redeveloped terminal will see Virgin Australia provide guests with a world class experience on the ground, to match the unrivalled service we provide on-board.”
After completion, T3 will implement a dedicated premium entry for Virgin Australia’s Business Class guests and Platinum and Gold Velocity Frequent Flyers.
A new internal ramp will also be built between Terminals 3 and 4 to enable the re-positioning of the general T3 security screening facilities to reduce passenger congestion in the terminal.
In June, Virgin Australia and Melbourne Airport signed the domestic terminal agreement, which included key commercial terms concerning the refurbishment of T3.
Both parties are currently working together to finalise the design process, with redevelopment work expected to begin next year.