US-based avionics technology provider Rockwell Collins has supplied its common use self-service technology to the newly opened $1.6bn international terminal at YYC Calgary International Airport in Canada.

The common use technology will enable YYC to streamline the check-in process for the passengers using the new terminal.

Calgary Airport Authority operations vice-president Bernie Humphries said: “Over the last decade, YYC has seen a consistent increase in passenger volumes and over that period an increased need and desire for self-service technologies to process passengers.

"We wanted to ensure positive and streamlined processes for our guests."

“When it came to ensuring a seamless passenger experience in our new international terminal, we wanted to ensure positive and streamlined processes for our guests.

“This meant looking at our existing common use passenger process solution and finding ways to enhance it in our new facility, which has a strong emphasis on self-service.”

The airport, which is already equipped with ARINC common use passenger process solution (CUPPS) and ARINC self-service kiosks, is currently using managed services airport information technology (IT) maintenance service from Rockwell Collins.

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Under the managed services, Rockwell Collins provides round-the-clock on-site and on-call IT support services for YYC’s passenger processing systems and related technologies, such as automated passport control kiosks and a baggage management system.

Last month, Rockwell Collins won a deal to provide its ARINC vMUSE CUPPS for Myanmar’s Mandalay International Airport (MDL).

The system to be installed at MDL is designed to improve check-in experience of the passengers travelling via the airport.


Image: Rockwell Collins common use technology is helping passengers at YYC Calgary Airport’s new International terminal. Photo: courtesy of Rockwell Collins.

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