Naples International Airport installs SITA’s self-service technology to fast track immigration

19 January 2016 (Last Updated January 19th, 2016 18:30)

Air transport IT provider SITA has installed its self-service eGates at the Naples International Airport in Italy to offer a fast immigration process to EU passengers holding biometric passports.

passport

Air transport IT provider SITA has installed its self-service eGates at the Naples International Airport in Italy to offer a fast immigration process to EU passengers holding biometric passports.

SITA's iBorders BorderAutomation ABCGates use facial recognition technology to confirm that the passenger is the passport holder in order to offer a smooth "walk-through" experience.

The Automated Border Control Gates, also known as ABCGates, confirm that the traveller has a valid passport and is authorised to enter Italy. Additionally, fingerprint verification bolsters security when needed.

"The ABCGates are really a win-win technology for airports."

The average processing time is 20 seconds.

This process allows eligible passengers to use self-service facilities, which in turn cut down wait times and optimise passenger flow through the airport.

The ABCGates at departures and arrivals enable over 2,000 passengers each day to clear immigration at the airport using this technology.

SITA Europe president Dave Bakker said: "We continue to work with airlines, airports and government agencies around the globe to provide the best-in-class self-service border technology.

"Through the use of biometrics, we are able to enhance the passenger experience by providing a swift passage through immigration while adhering to the highest possible security standards."

Naples International Airport director of infrastructure and operations Alessandro Fidato said: "The new technology has helped improve the passenger experience at Naples Airport by speeding them through immigration while ensuring that we meet the highest security standards at Italy's borders.

"The ABCGates are really a win-win technology for airports."

Naples International Airport head of innovation and automation Giuseppe Musto said: "We have introduced another step in the passenger journey at Naples Airport, with a focus on quality and in accordance with the recent regulatory evolution in Italy."

SITA provides its border control technology to about 30 governments globally, which use the iBorders systems to secure their borders.


Image: SITA's iBorders BorderAutomation ABCGates use facial recognition technology to confirm that the passenger is the passport holder. Photo: courtesy of SITA.