Miami International Airport has installed Bluetooth beacon across its premises to help airlines, retailers and other customer services to broadcast useful information for passengers and staff.

The beacons will make it possible for passengers to use applications like way-finding to look for an updated flight gate, or promotional offers to nearby concessionaires, based on a passenger’s location.

Powered by battery, the beacons have been supplied by BluVision and deployed with assistance from SITA Lab, the research and development arm of air transport IT company SITA.

The technology transmits a unique ID number to smartphones and other mobile devices via the Bluetooth Low Energy (BLE) protocol and uses the SITA Common-Use Beacon Registry, which covers entrances, check-in, gate, baggage claim and valet parking zones throughout the airport.

"Our beacons, they can now give passengers relevant information on their phones at every point of their journey through our airport."

Miami International Airport information systems division director Maurice Jenkins said: "The passenger experience at Miami Airport is our number one concern and iBeacon technology allows us make it even better. We have installed beacons throughout the airport and made them available to all our stakeholders. With our beacons, they can now give passengers relevant information on their phones at every point of their journey through our airport."

With the installation of the technology, the Miami Airport has become the first airport in the world to have complete and open deployment of beacons.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Commenting on the advantages of using the technology, SITA chief technology officer Jim Peters said: "Miami has made it easy for airlines, and other partners working at the airport, to take advantage of iBeacon technology and provide information that is relevant to the passenger’s location or stage of the journey.

"And of course, it is not just for passengers; beacons can be used for staff notifications and to beam operational information, such as temperature, noise levels, vibrations, from throughout the airport to allow efficient operational management."

Image: The beacons will assist passengers in way-finding. Photo: courtesy of SITA.