Chhatrapati Shivaji Maharaj International Airport in Mumbai, India, has deployed a contactless check-in system amid rising Covid-19 cases in the country.
According to news agency PTI, the QR code-enabled system will enable passengers to use their mobile phones to remotely operate check-in and self-bag drop kiosks and generate boarding passes and luggage tags.
This will be enabled after the passengers scan a QR code shown on the kiosks to access a remote keyboard and mouse on their mobile device.
In a statement, Mumbai International Airport (MIAL), the operator of the airport, said that the move will limit contact with the kiosk surfaces.
The contactless technology was developed by SITA, a Swiss firm that delivers technology solutions to the air transport industry.
MIAL CEO Rajeev Jain was quoted by PTI as saying: “With the focus on passenger convenience, the new contactless technology has been developed in response to the rapidly changing passenger requirements due to the Covid-19 pandemic.
“We are working on enhancing passenger experience through the adoption of newer technologies that can be easily adapted by all.”
Last week, the number of flights from Mumbai Airport was doubled to 200. Currently, the airport is handling 100 arrivals and 100 departures every day.
In recent weeks, India has witnessed a sharp increase in Covid-19 cases. As of 9 September, the number of confirmed novel coronavirus cases in the country has crossed 4.3 million.
The death toll is now nearing 74,000.
Globally, the disease has infected more than 27 million people and killed around 897,000.