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October 20, 2021

Memphis Airport deploys Amadeus solutions to boost operations

The technological upgrades are a key part of its modernisation plan.

Memphis International Airport (MEM) in Tennessee, US, is deploying several airport management solutions of Spain-based Amadeus to further improve its operational capabilities.

The technological upgrades will support MEM’s transformation from a regional hub to an ‘origin and destination’ airport.

Memphis International Airport president and CEO Scott A Brockman said: “Our modernisation project will reinvent the travel experience for the Memphis passenger and welcome millions of travellers to our great city.

“This technology will be a key part of our modernisation and our operations moving forward.”

MEM has deployed Airport Operational Database (AODB), which is designed to provide information about airline flight schedules one year in advance so that all the systems and partners will have a long-range operational view.

The airport is also set to deploy Amadeus Resource Management System (RMS) to manage shared gates, ticket counters, and baggage drop-off points more efficiently, based on a real-time view of demand from many airlines.

MEM will also make use of Amadeus PROPworks contracting and billing management system.

Amadeus Airport IT and Airline Operations executive vice-president Elena Avila said: “Our technology is specifically designed to help manage the complexity of terminals and resources that are shared by multiple carriers, which will prove critically valuable in this ongoing transformation. In particular, we’re excited to support this important transformation at Memphis.”

Besides acquiring a new generation of information technology systems, MEM is executing major concourse redevelopment works.

In September, Afroport signed a long-term agreement with Amadeus for the modernisation of airports in Africa.

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