Collins Aerospace launches Kiosk Connect for contactless check-ins

3 September 2020 (Last Updated September 3rd, 2020 12:00)

Collins Aerospace Systems, a Raytheon Technologies business, has launched a new mobile phone check-in and baggage drop offering that eliminates the need for touching airport kiosks.

Collins Aerospace launches Kiosk Connect for contactless check-ins
The Kiosk Connect solution offers an end-to-end, contactless airport journey for passengers. Credit: chuttersnap on Unsplash.

Collins Aerospace Systems, a Raytheon Technologies business, has launched a new mobile phone check-in and baggage drop offering that eliminates the need for touching airport kiosks.

The company’s new Kiosk Connect solution is claimed to offer end-to-end, contactless airport journeys for passengers who are returning to travel following Covid-19 lockdowns.

With the solution, passengers must scan a QR code with their mobile device to quickly connect to a common-use kiosk using either the airport’s public Wi-Fi or the kiosk’s built-in Wi-Fi. There is no need for them to download any apps.

They can complete the check-in process on their phones and produce boarding passes and bag tags without touching the kiosk screen.

Collins Aerospace information management services vice-president and general manager LeAnn Ridgeway said: “When combined with our secure biometric solutions and self-service airport products, this new feature enables travellers to experience a contactless airport journey all the way from check-in to boarding.

“As we work to help the aviation industry rebuild passenger confidence in flying, it’s incredibly important to us to provide solutions to improve safety and which are easy to use.”

The US-based firm’s ARINC SelfPass system enables passengers to complete their contactless journey with the use of a single-token ID driven by safe biometrics.

This SelfPass can be applied to several points in the process, including check-in, immigration and security, lounge access and boarding.

According to the company, every step can be completed in just few seconds and there is no need for passengers to present the usual boarding and identification documents.

Instead, passengers need to step up to the camera for a facial match against the biometrics database and can then proceed further.

In a separate development, San Antonio International Airport (SAT) in the US has deployed Xenex LightStrike robot, an ultraviolet (UV) room disinfection technology proven to deactivate the SARS-CoV-2 virus, which causes Covid-19.

SAT is the first airport in the world to deploy the LightStrike robot solution from Xenex.

The robot emits intense UV light to destroy hard-to-kill viruses and bacteria found in common places, as well as in spaces that are hard to clean.