Auckland Airport’s latest version of the app offers a new feature that provides real-time travel information from home to departure gate. Credit: Ingolfson.

New Zealand’s Auckland Airport has launched the latest version of its app, offering users real-time travel information from home to the departure gate.

The updated app has been designed to take the stress out of airport departures and arrivals. It creates a personalised travel itinerary, beginning from leaving home and includes the expected time taken to clear customs and aviation security.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

Auckland Airport technology and marketing general manager Jonathan Good said that it is the only app to deliver information about the complete journey, from home to flight departure.

Good said: “It’s a real step-change in the functionality of our app, with stress-free trip planning at its heart. We’ve had an app since 2013, but we knew we needed to move beyond flight information and parking bookings to an integrated solution built around customer needs.”

As with previous versions, the app’s latest upgrade contains functions such as carpark booking and shopping at The Mall.

This can now be linked into the personalised itinerary when signed into the airport with Strata Club, its no-cost loyalty rewards scheme.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Prior to the new app’s launch, the airport talked directly to passengers to understand their requirements.

Good added: “As we get underway with Auckland Airport’s massive programme of infrastructure development both in and around the terminals, the app will be an important tool to support a stress-free journey.”

In April 2017, Auckland Airport launched a new and advanced app-based programme designed to recognise the travel choices of passengers with personalised services and benefits.