View all newsletters
Receive our newsletter – data, insights and analysis delivered to you
  1. Sky Assist
17 November 2014

m-AHLreport Offer Passengers to Declare Delayed Bags on their Smartphone

m-AHLreport

m-AHLreport is our new mobile application for passengers to declare their missing bags on their smartphone.

e-AHLreport is already used by several of our customers (Air France KLM, Swissport, SBA) for some years. During mid-2014, we developed m-AHLreport, the mobile version of e-AHLreport in collaboration with Air France.

The process flow of m-AHLreport is based on the one of e-AHLreport. Passengers are navigating through five screens: welcome, flight, baggage information, personal details and summary screens.

Once the passenger has reviewed and validated the summary screen, the AHL file is directly created in WorldTracer with web-service connectivity. The passenger receives an e-mail with the PIR attached.

The screens have been adapted to fit on the smaller screens of smartphone and use mobile features such as integrated keyboard and native dropdown picker.

m-AHLreport is used in production within Air France mobile website since October 2014.

For more information, please contact Sky Assist.

Keep your front desk closed while serving the few airlines still flying, protecting your staff from contagious contact from passengers with low hardware investment.
Enhance your arrival services and shape with us the future of lost and found.
NEWSLETTER Sign up Tick the boxes of the newsletters you would like to receive. The top stories of the day delivered to you every weekday. A weekly roundup of the latest news and analysis, sent every Monday. The airport industry's most comprehensive news and information delivered every month.
I consent to GlobalData UK Limited collecting my details provided via this form in accordance with the Privacy Policy
SUBSCRIBED

THANK YOU

Thank you for subscribing to Airport Technology