Collins Aerospace, part of Raytheon Technologies, has completed the installation of its ARINC SelfPass biometrics solution at Haneda Airport (HND) in Tokyo, Japan.
ARINC SelfPass is equipped with a facial recognition feature, which reduces physical interactions and enhances passenger convenience.
It has been designed to streamline passenger processing and minimise physical interactions and bottlenecks at various passenger touchpoints, noted Collins.
The project involved the installation of 98 self-service check-in kiosks, 30 biometric enrolment kiosks and 104 biometric devices for self-bag drop.
Besides, it included the deployment of 17 biometric automated security gates and 42 biometric automated self-boarding gates.
Tokyo International Air Terminal Corporation facility department senior manager Shoichi Ohashi said: “Our ‘Face Express’ system will allow passengers to efficiently proceed through procedures at the airport (baggage drop, security checkpoint entrance, boarding gate) utilising facial recognition, eliminating the hassle of showing their passport and boarding pass.
“We worked closely with Collins Aerospace to achieve this and enhance passenger convenience at Tokyo Haneda airport.”
Collins Airport Systems vice-president Rakan Khaled added: “Our ARINC SelfPass biometrics solution at Tokyo Haneda Airport streamlines passenger processing while improving airport efficiency and security. Despite the challenging pandemic environment, we were able to manage staffing and suppliers to ensure smooth delivery of the solution.”
Last September, Collins Aerospace Systems launched a new mobile phone check-in and baggage drop offering that eliminates the need for touching airport kiosks.
The company’s new Kiosk Connect solution is claimed to offer end-to-end, contactless airport journeys for passengers who are returning to travel following Covid-19 lockdowns.
With the solution, passengers are required to scan a QR code with their mobile device to quickly connect to a common-use kiosk using either the airport’s public Wi-Fi or the kiosk’s built-in Wi-Fi. There is no need for them to download any app.