Software Services, a leading global provider of new-generation IT solutions to the travel, transportation and logistics industry has inked a multi-million five-year deal with All Nippon Airways, Ltd (ANA) to provide iCargo, an integrated end-to-end supply chain management engine, for their cargo business. IBS’ new-generation Cargo Management System (CMS) – iCargo – will address the current and future business requirements of ANA’s entire air freight operation which has grown in revenue and load by over 20% in the last fiscal. ANA is one among the top 30 of the world’s air freight carriers based on Freight Tonne-Kilometres, operating in the third largest market economy in the world.

Built on the latest technology, iCargo provides enhanced web-enabled features that offer better product distribution. The system is an integrated solution that supports all the requirements of an airline’s cargo/freight business, is robust, flexible and scalable to support the growing business needs of an airline while reducing cost of ownership and operation of the system.

On the occasion, Mr. Toru Sato, Senior Vice President Information Technology Services ANA said “Our decision to choose iCargo was prompted by our need for a system that would help us address the rapidly growing air cargo business around the world. We believe that iCargo, with its advanced functionality and adherence to industry best practices will help us improve service quality, enhance profitability by optimizing capacity utilization and conform to the future requirements of the industry”.

“This is a landmark deal for IBS, with ANA Cargo being our second major customer in Japan.” said V K Mathews, Chairman and Managing Director, IBS. “This clearly indicates that iCargo is gaining market acceptance and is the system of the future that can help our customers remain competitive in a dynamic market. This also signifies the beginning of a trend towards adopting new-generation IT systems to replace decades old legacy systems. Innovation is what differentiates iCargo from others. The system helps airlines regain control of their cargo business,” he added.