The software focuses on calculating optimal routes between aircraft and cargo warehouses according to Service Level Agreements (SLAs) and business value while prioritising cargo by category.

The prioritisation of cargo is based on company-defined rules, which determine how to handle and prioritise goods. In addition, any potential areas for improvement are clearly shown, enabling transparency in a decision-making process, which is characterised by a fast-changing, pressurised environment.

The allocators can assess the capacity and availability of each truck at a glance. On-board GPS-based telematics accurately locate trucks. This technology enables the calculation of waiting times at checkpoints and other congestion areas; as a result, drivers can fulfil their tasks on time and comply with the SLA.

INFORM’s latest cargo software is the result of 20 years’ experience in the aviation cargo industry. The standard solution has been finetuned over the years with the help of a global customer base. Over the years, cargo experts using the INFORM cargo solution provided continuous feedback on its usability and areas for improvement. This feedback has been the basis for the development of the latest cargo software solution.

The solution understands the business value of prioritising expensive cargo products according to service level agreements in the route optimisation and allocation process. Perishable or live goods are typical examples of high-value cargo and should be taken care of prior to other less cost-effective types of cargo.

The cargo solution helps to achieve greater punctuality and optimise capacity utilisation. Additionally, high-value product deliveries are now more reliable, due to the prioritisation capabilities of the cargo system. Moreover, the telematics-supported technology employs time stamps that are used as proof of fulfilment of service level agreements, which in turn results in satisfied customers.

Given the latest updates, the new cargo software’s applicability to baggage transport is currently being examined, as the solution is also well-suited for baggage, especially time-critical tail-to-tail baggage.