The highly anticipated opening of Terminal 4 (T4) at Singapore Changi Airport saw 50 of ICM Airport Technics’ market-leading auto bag drop (ABD) units go live.
The first flight out of T4 was Cathay Pacific flight CX 650 to Hong Kong, where Richard Dinkelmann, CEO of ICM Group was amongst the first passengers to check-in, using an ABD unit to drop his baggage.
The ABD units are a crucial element of several fast and seamless travel (FAST) initiatives at T4 including check-in, baggage drop, immigration clearance and boarding.
The ABD units were developed, manufactured and installed by ICM, and were specifically designed to meet the exact needs of T4. ICM worked closely with Changi Airport Group to tailor the ABD units to not only be easy for the passengers to use in self-service mode but also be switched in a matter of seconds to a conventional agent-manned check-in desk.
Dinkelmann commented: “We are incredibly proud to see our advanced Biometrically enabled self-service auto bag-drop units go live at Changi T4 today. The units will not only deliver notable security and efficiency benefits to the airport and airlines, but they present passengers with a simpler and faster process for checking-in their bags.”
ICM’s ABD units can be found in major airports across the globe including Auckland, London Heathrow, Milan Malpensa, Minneapolis, Munich, Paris Charles De Gaulle, Singapore Changi and Sydney amongst many others.