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All articles by Adele Berti

  1. Forced deportations: the role of commercial airlines

    The year 2018 was marked by a wave of unrest and public discontent resulting from the so-called Windrush scandal, which…
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    14 Feb
  2. VIP airport experiences: lifestyles of the rich and famous

    Spending time at the airport is increasingly associated with high levels of stress and anxiety as a consequence of long…
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    17 Jan
  3. Travelling while trans: gender issues at airport security

    In October this year, London’s Luton Airport faced public backlash after a transgender woman took to Twitter to share her…
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    15 Jan
  4. Single European Sky: can digitalisation improve air traffic in Europe?

    In November last year, the Airport Council International (ACI) Europe released a report where it outlined its vision and proposals…
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    7 Jan
  5. Time’s up for UK airports as Brexit looms large

    The clock is ticking as the UK moves towards the official Brexit date of March 2019, yet with only a…
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    17 Dec
  6. How is digitalisation improving customer feedback at airports?

    Air travel is enjoying a period of fast, positive growth with around 7.8 billion passengers forecast to fly across European…
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    13 Dec
  7. Can cultural differences impact passenger satisfaction?

    The concept that a person’s cultural heritage determines how they interact with other people is certainly not new. Countless studies…
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    11 Dec
  8. Behind the scenes of easyJet’s ground handling operations at Gatwick Airport

    Over the past few years, budget airline easyJet has made Gatwick Airport one of its most important global headquarters, following…
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    14 Nov
  9. Detect and defuse: high-tech approaches to tracking explosives in airports

    In March 2017, the UK Government introduced a ban that prevented travellers on UK-bound flights from the Middle East and…
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    23 Oct
  10. Industry expresses concerns over British Airways data breach

    UK airline British Airways (BA) is facing rising criticism from tech companies and several other players in the industry after…
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    7 Sep

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