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Airport Training at a Turning Point

Faced with an ageing workforce, a talent shortage, and retention challenges, airports are having to rethink their workforce development strategy. In a shift originally driven by the Covid-19 pandemic, over the last five years, airports have moved from having little digital training capacity to incorporating online training as core infrastructure, thus improving cost efficiency, scalability, and access. The paper highlights the five forces reshaping airport professional development and provides a practical framework for airports looking to modernise their training strategy. Download the white paper for the details.
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