What is a commercial management system?

Commercial management system (CMS) is a standalone commercial management application that is specifically developed for airports’ needs and workflows. Supporting the revenue enhancement process, the system is designed to reduce revenue leakages  in airports. It offers an automated structure to manage tariff requirements.

CMS calculates both aeronautical and non-aeronautical service usages accurately by correlating operational data with invoice data. It successfully eliminates human mistakes through using automated systems and provides a smooth data entrance. The system accepts various configurations including service definitions, unit of measurement, metrics, tariffs, billing periods, currencies, discounts, surcharges, as well as base knowledge parameters such as IATA/ICAO codes, aircraft types, registrations, and airport resources.

Aeronautical module

The aeronautical module covers commercial transactions of flight-related issues. It is mostly related to the payment calculation for the services offered to the airlines.

Flight Service Management:

This feature helps to determine all the details about a flight such as plane type, flight date, and route. The flight service management feature is beneficial for airport operators to manage flight services that are offered for planes, such as boarding bridges, electricity, air conditioning and water supply.

  • Flexible service rule definitions assist airport employees to define a specific rule for each flight to know the flight services beforehand.
  • The actual information is recorded within the system when a flight is completed. The information is automatically sent to the commercial system on a periodical
    basis with an auto-send configuration feature, eliminating manual operations.
  • The commercial-ready conditions feature controls the service usages and
    calculations, before generating an invoice.

Commercial Usage Management:

Flight service usages become financial data within a commercial usage management. Service usages are calculated in line with the service price list and various criteria.

Tariff management module

Financial data is generated according to rule engines such as revenue code, customer, currency, exchange rate, and payment type. Operational and financial data are combined to calculate the revenue within the tariff management module. The system automatically calculates the revenue parallel with tariffs, and the calculated amount is transferred to the ERP system for invoice generation.

Non-aeronautical module

The non-aeronautical module comprises management of revenues such as rental income, duty-free income, revenue share/commissions, and earnings gained from utility usages.

  • Rental contracts: Usages are calculated according to the clauses of rental
  • Rental commercial usage: Usages become financial data within rental commercial
    usage management.
  • Adhoc and customer commercial usage management: Adhoc usages such as
    advertisements are managed through this feature.