IT and telecommunication services provider SITA has been selected by PT Angkasa Pura I Persero (AP1) to provide technology to help manage the growing number of flyers arriving in the country.
SITA has been offering AirportConnect Open to AP1 since 2014. This common-use platform allows airlines to manage their operations easily at AP1’s 13 airports, including at two of Indonesia’s busiest airports Denpasar (Bali) and Surabaya.
Additionally, the platform will support the launch of SITA’s self-service check-in kiosks, bag-drop and boarding gates and SITA ControlBridge, which integrates the command and control capability of an airport.
PT Angkasa Pura I Persero business development director Sardjono Jhony Tjitrokusumo said: “SITA has been a trusted partner to AP1 to help transform our two airports, I Gusti Ngurah Rai International Airport (Denpasar) in Bali and Juanda International Airport in Surabaya, East Java, to be among the most advanced in Indonesia today.
“Following this success, together with our subsidiary, PT Angkasa Pura Supports, we now look forward to partner with SITA and introducing its innovative range of smart airport technologies, which will allow us to have world-class operations and double the total capacity of the airports we manage.”
With more than 110 million passengers last year, Indonesia emerged as the biggest aviation market in Southeast Asia. It is likely to become one of the top four markets globally with a forecasted 355 million travellers by 2036.
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SITA noted that its airport technology will enable AP1 to manage these increasing numbers while delivering an improved passenger experience.
SITA Asia Pacific president Sumesh Patel said: “SITA has been a major player here for over a decade and we look forward to continuing this strategic partnership with AP1 to future-proof its group of airports.
“The innovative airport technology, which we have successfully deployed at airports worldwide, will contribute to further air transport development in Indonesia.”
PT Angkasa Pura I operates 13 airports across Central and Eastern Indonesia.