Global airline alliance SkyTeam has added new check-in kiosks at Narita International Airport in Tokyo, Japan, tripling the number of self-service kiosks available to passengers travelling from the airport.

These new services will provide customers with 90 SkyTeam common-use kiosks to check-in.

The new kiosks are installed in the lobby area as well as throughout piers A-F at the airport’s Terminal 1 North.

"Our investment in technology is improving the services we offer at Narita."

SkyTeam Airport Services vice president Tae Joon Kim said: "Tokyo Narita is an important airport for SkyTeam, we have thousands of passengers flying on our services each day and customer feedback has been extremely positive.

"Our investment in technology is improving the services we offer at Narita by saving customers valuable time that they can put to better use before they fly."

Until recently, SkyTeam’s member airlines operated self-service kiosks for their own check-in area at Narita with around 30 available to SkyTeam clients in common areas of the lobby.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

The new self-service kiosks are available to passengers traveling on Air France, Aeroméxico, Alitalia, Delta Air Lines, Korean Air and KLM.

Passengers can choose from a range of languages available at the kiosks.

According to the company, the new self-service kiosks decrease full-service check-in queues as well as lobby congestion.

These new kiosks are the latest move in the company’s SkyPort initiative, developed to realise synergies for members.

Earlier this year, SkyTeam opened a dedicated SkyPriority fast-track security lane at Narita for Elite Plus, First and Business Class passengers, offering them quicker assistance during their travel.