Global airline alliance SkyTeam has added new check-in kiosks at Narita International Airport in Tokyo, Japan, tripling the number of self-service kiosks available to passengers travelling from the airport.
These new services will provide customers with 90 SkyTeam common-use kiosks to check-in.
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The new kiosks are installed in the lobby area as well as throughout piers A-F at the airport’s Terminal 1 North.
SkyTeam Airport Services vice president Tae Joon Kim said: "Tokyo Narita is an important airport for SkyTeam, we have thousands of passengers flying on our services each day and customer feedback has been extremely positive.
"Our investment in technology is improving the services we offer at Narita by saving customers valuable time that they can put to better use before they fly."
Until recently, SkyTeam’s member airlines operated self-service kiosks for their own check-in area at Narita with around 30 available to SkyTeam clients in common areas of the lobby.
The new self-service kiosks are available to passengers traveling on Air France, Aeroméxico, Alitalia, Delta Air Lines, Korean Air and KLM.
Passengers can choose from a range of languages available at the kiosks.
According to the company, the new self-service kiosks decrease full-service check-in queues as well as lobby congestion.
These new kiosks are the latest move in the company’s SkyPort initiative, developed to realise synergies for members.
Earlier this year, SkyTeam opened a dedicated SkyPriority fast-track security lane at Narita for Elite Plus, First and Business Class passengers, offering them quicker assistance during their travel.
