Global information technology (IT) provider SITA has launched a new initiative, in a bid to ensure a secure and efficient passenger experience at US airports.

Formed in response to the recent security threats and attacks on non-secure areas of the US airports, the new Secure Journeys Working Group will help address security challenges at airports across the country.

The initiative has been launched to move passengers and baggage more swiftly and easily through non-secure areas of the airport, such as check-in and baggage claim areas, and effectively handle security wait times to reduce passenger queues in non-secure areas.

Also, the group will focus on the implementation of biometrics for passenger screening authentication at US airports, as well as address ways in which identity management solutions can be used to enhance safety.

"Secure Journeys will identify solutions to common ‘soft target’ challenges, passenger screening and insider threats and develop a set of recommended standards for US airports to adopt."

SITA Government Markets sales director and Secure Journeys founding member David Menzel said: “As the US Government looks for answers to a new set of threats passengers face, Secure Journeys will identify solutions to common ‘soft target’ challenges, passenger screening and insider threats and develop a set of recommended standards for US airports to adopt.

“We look forward to continuing work with the Department of Homeland Security and our airline and airport partners to make America’s airports safer and improve the overall passenger experience from reservation to destination.”

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By GlobalData

The new group is an expansion of SITA’s Border Automation User Group, which was established in 2015 to deploy the US Customs and Border Protection’s (CBP) Automated Passport Control programme.


Image: SITA launches new Secure Journeys initiative to offer safe and efficient passenger experience at US airports. Photo: courtesy of SITA.