Phoenix Sky Harbor Airport to get BorderXpress APC kiosks

29 June 2014 (Last Updated June 29th, 2014 18:30)

Vancouver Airport Authority has agreed to install BorderXpress automated passport control (APC) kiosks at Phoenix Sky Harbor International Airport in Arizona, US.

Vancouver Airport Authority has agreed to install BorderXpress automated passport control (APC) kiosks at Phoenix Sky Harbor International Airport in Arizona, US.

The new kiosks are designed to speed up the customs entry process for international travellers at the airport.

According to the agreed terms, the company will sell 12 BorderXpress APC kiosks to the City of Phoenix.

The kiosks accept eligible international passengers with Electronic System for Travel Authorisation (ESTA) approval from 38 countries not requiring US entry visas, including Australia, Japan, Germany and the UK.

"As a result, airports can process four times more passengers per CBP officer to dramatically cut processing wait times."

When they become fully operational, the ESTA-enabled kiosks will accelerate the US Customs and Border Protection (CBP) process by an average of 89%.

Vancouver Airport Authority president and CEO Craig Richmond said that the kiosks provide a quick, easy and secure alternative to the traditional full clearance with a US CBP officer by partially automating the inspection declaration process.

"As a result, airports can process four times more passengers per CBP officer to dramatically cut processing wait times," Richmond said.

Eligible passengers who choose to use APC can proceed directly to a self-service kiosk in the US CBP customs area, instead of filling out a declaration card and taking their travel documents to a CBP officer.

After following the on-screen instructions to scan their passport and answering a series of questions at the kiosk, the passengers will receive a receipt that is submitted to a CBP officer for verification.

APC eliminates the administrative responsibilities of CBP officers, who usually scan a traveller's passport and verify their paper customs declaration.

International passengers arriving at the airport will benefit from shorter waiting times, less congestion and faster customs processing times.