Hitachi Vantara has unveiled a new solution powered by artificial intelligence (AI) technology to reduce airport delays.
The technology is capable of reducing delays caused by crowding at check-in, security, retail and boarding areas.
Named Lumada Video Insights, the solution leverages lidar (light detection and ranging) technology to develop a 3D model of the airport and track the real-time movement of passengers, equipment and luggage.
The solution evaluates passenger and baggage movement and compares them to ideal models to enable the staff to identify issues and take appropriate action.
The company noted that the technology maintains the privacy of the passengers by refraining from storing personally identifiable data.
According to Hitachi Vantara, the technology will enable the airport to streamline check-in and security lines, manage overhead luggage space on aircraft and decrease the consumption of aviation fuel.
Hitachi Vantara smart spaces and video intelligence global vice-president Mark Jules said: “Nothing ruins a holiday travel experience like long lines and flight delays.
“Hitachi Vantara is committed to creating innovative technologies that can help airports and airlines identify and address congestion hot spots, which make a big impact on the industry’s bottom line, environmental footprint and their customers’ travel experiences.”
The technology is currently being tested by a major American airline, with plans to expand its implementation to other US airports by next year’s holiday season.
Earlier this week, British Airways initiated the use of artificial intelligence (AI) to ensure the timely departure of flights at Heathrow Terminal 5.