Gold Coast Airport in Brisbane, Australia, has extended its existing ten-year baggage and passenger technology partnership with IT firm SITA to 2024.
The airport currently leverages SITA’s common-use passenger processing (CUPPS) platform AirportConnect Open, as well as its self-service bag drop and check-in kiosks.
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Queensland Airports general manager of technology Mark Allen said: “Gold Coast Airport had been one of Australia’s fastest-growing airports in the past decade. Throughout this time, SITA has been a trusted partner, ensuring we achieved our goals.
“SITA’s ability to deliver a smooth transition to a common-use passenger processing system (CUPPS), with complete flexibility to embrace individual carrier requirements, has been particularly valuable.”
Ranked as the fifth busiest international airport in the country, Gold Coast Airport reported an increase of around 6.5 million passengers in this fiscal year. The airport expects the influx to grow two-fold by 2037.
SITA recently released its 2019 Air Transport IT Insights, which stated that automation of the passenger journey can offer a better experience.
SITA North Asia and Pacific regional director Jay Youlten said: “SITA has played a key role in supporting Gold Coast Airport’s growth for many years, with not only the best-in-class technology but also a team that truly understands and supports the airport’s ambitions.
“We are confident we’ll match the future demands of this airport, which is 100% dedicated to delivering an outstanding passenger experience.”
In August, Lendlease started building aerobridges at Gold Coast Airport using a low-impact piling system.
The work is part of the airport’s A$200m ($135.5m) Southern Terminal Expansion project.
