Belfast International Airport has adopted Veovo’s next-generation R8 Revenue Management and Passenger Engagement applications to optimise operations.
Veovo’s technology expedites time-to-invoice processes, automates the end-to-end billing cycle and provides the charging flexibility to support airline contracts.
The Passenger Engagement solution will display content on flight display screens around the airport according to the location and needs of the traveller.
Belfast International Airport IT manager Chris McGarry said: “With traffic up 43% in the past three years, we urgently needed a modern, open platform to help us handle increased passenger numbers and simultaneously deliver a better traveller experience.
“The Veovo Predictive Collaboration Platform is unparalleled in providing real-time situational clarity and clever automation, while also lowering our operating costs. It’s a great foundation for future growth and passenger engagement innovation.”
This new platform covers all main features of the airport operations management such as connecting, automating and optimising plans with airport events.
Real-time information will be available to the airport and its partners for faster turnaround times and effective use of infrastructure.
The application also helps in the automation of many tasks that have previously been carried out manually.
Veovo vice-president Chris Warrington said: “We’re thrilled that since going live, Belfast International Airport staff are already saving around five hours a day in manual tasks, and can now better collaborate and address potential issues faster through the platform.”
Belfast receives six million passengers each year and is Northern Ireland’s busiest airport.