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July 13, 2018

KLM to trial luggage carrying robot at two US airports

KLM Royal Dutch Airlines, the flag carrier airline of the Netherlands, is set to trial a luggage carrying robot at New York’s John F. Kennedy International Airport and San Francisco International Airport in the US.

KLM Royal Dutch Airlines, the flag carrier airline of the Netherlands, is set to trial a luggage carrying robot at New York’s John F. Kennedy International Airport and San Francisco International Airport in the US.

Known as Care-E, the new self-driving trolley will be made available for passenger demo trial at both the airports.

If trials are successful, the luggage carrying robot will be fully launched at the airports by the end of the year. It has been designed to make passengers’ journeys free from hassle.

“The airport travel assistant can access real-time data and redirects passengers to the new gate if their entrance has been changed.”

After passing through the security checkpoint, the trolley will greet passengers and prompt them to scan their boarding pass and guide them to any location within the airport.

Care-E is capable of carrying up to 85 pounds of luggage and can travel alongside the passenger at approximately three miles per hour.

Equipped with artificial intelligence (AI) technology, the airport travel assistant can access real-time data and redirects passengers to the new gate if their entrance has been changed.

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Passengers do not need to speak Dutch or English to operate Care-E, despite the robot being introduced by a Dutch airline.

KLM said that the robot uses a variety of familiar nonverbal sounds to interact with passengers.

Earlier, the airline experimented with an android named Spencer at Amsterdam’s Schiphol Airport.

KLM Royal Dutch Airlines was founded in 1919. The company operated worldwide flights with over 200 aircraft and generated nearly €10bn revenues and has a workforce of 32,000 staff from its Amsterdam basis in 2016.

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