As one of the busiest and most residentially encroached general aviation airports in the US, Santa Monica Airport (SMO) has always sought to ensure compliance with its local noise ordinance in outreach to its neighbours. In a continuation of that spirit, Santa Monica Airport will soon be the 51st airport to make online aircraft overflight investigation and complaint management a part of their airport community outreach program with WebTrak.

Santa Monica Airport selected WebTrak over the incumbent system because of its ease of use, its accuracy and the low costs.

“When researching competing systems, the city of Santa Monica found WebTrak extremely easy to use and understand; a real advantage for our staff and our community,” states SMO operations manger, Stelios Makrides. “When we’ve learned that the system could be used not only to investigate aircraft overflight, but also to report and manage complaints independently from our legacy flight tracking system, we immediately realised WebTrak would make complaint management better for everyone.”

With WebTrak, a member of the community can accurately locate their home on the map, replay historical flight tracks, determine who caused the disturbance and how close they were to the home location; and finally allow complaints to be entered directly into the application. WebTrak can be setup to automatically respond to the community member with an email, explaining their complaint has been received and is now a matter of public record.

“With its long history of helping airports engage with communites, Brüel & Kjær is excited to be a part of Santa Monica Airport’s pilot and community outreach programs,” comments Robert Brodecky, vice president for Brüel & Kjær EMS, US. “We’ve a great solution for SMO and its neighbours to easily understand and respond to aircraft over-flights or loud noise events. We are proud to help with this program and truly believe there is no better way to respond to your community than with WebTrak.”

SMO WebTrak is planned to go live to the community later this year. For more information please visit the company’s website.