Amadeus technology automates Heydar Aliyev Airport’s management systems


Spanish IT company Amadeus has delivered new technology to upgrade and automate the management systems at Heydar Aliyev International Airport in Azerbaijan.

The fully automated cloud-based management system will enable the airport to enhance its operations and offer improved travel services to passengers.

Under the terms of the agreement, a full suite of solutions including Amadeus common use service (ACUS), baggage reconciliation systems (BRS), an airport operational database (AODB), fixed resource management solutions (FRMS), and flight information display systems (FIDS) will be implemented at the airport.

In a bid to automate its systems, Heydar Aliyev Airport will replace some of its existing technology with five automated and scalable solutions.

Amadeus Airport IT Sales and Marketing global head Yannick Beunardeau said: “Airports around the world are looking at how new technologies can improve operations throughout the airport – behind the scenes and in front of the passenger.

"We are very pleased to be working with Heydar Aliyev International Airport to power its technology and help provide a smoother, easier and more comfortable experience for passengers."

“We are very pleased to be working with Heydar Aliyev International Airport to power its technology and help provide a smoother, easier and more comfortable experience for passengers.”

The new technology will enable the passenger processing systems to be accessed and deployed anywhere throughout the airport, enhancing flexibility and ensuring improved use of airport spaces.

With the new implementations, baggage handling information can also be shared with everyone involved in the process, allowing them to provide easy access to timely, high-quality operational data and fully automate the airport’s resource management system.

The airport will be able to manage and allocate aircraft parking bays, check-in desks, boarding gates, baggage and other mission-critical terminal services that will help meet its performance targets effectively.


Image: Amadeus and Heydar Aliyev International Airport signing. Photo: courtesy of Amadeus IT Group SA.