Airports Council International (ACI) World has launched a new tool called Static Capacity Tool to help the airports make better use of their terminals amid a prospective increase in passenger numbers following the pandemic.
Developed by ACI World business partner Redwater Consulting Group, Static Capacity Tool will help the airports in evaluating the level of resource and equipment required throughout the airport passenger journey.
Particularly, it will help in assessing the queue length, time and breaking points, as Covid-19 physical distancing requirements are anticipated to trigger a fresh set of challenges for the industry.
It focuses on terminal process points including check-in, security, emigration, immigration, boarding and baggage reclaim and then calculates the average cycle times throughout each process point to generate an overall queue time for that process point.
This will help the airport operator determine additional space or queuing requirements and facilitate a safe and seamless passenger experience.
The tool can also help in understanding the impact of adding more process points to address health check requirements.
ACI World director general Luis Felipe de Oliveira said: “ACI World is determined to provide new guidance and innovative tools to support our airport members as the industry continues to navigate recovery from the impact and effects of the Covid-19 pandemic.
“We wanted to assist airports in their determination to provide an efficient, safe, and seamless passenger journey while meeting all physical distancing and other Covid-19 expectations and requirements.”
Static Capacity Tool is said to be user friendly and can be used by non-technical airport employees.
Redwater Consulting Group managing director Anthony Cicuttini said: “We designed the tool with the user in mind and kept everything as simple as possible, which is difficult to achieve with something as complex as an airport.
“As aviation recovers, it is imperative that airports ensure their operations can cope with the new realities of the industry, and we think this tool will help with that directive.”