Mexican airport operator Grupo Aeroportuario del Sureste (ASUR) inaugurated Terminal 4 (T4) at Cancun International Airport in the state of Quintana Roo, Mexico, in October 2017, to cater the growing number of domestic and international passengers.

Built at a cost of $177m, the new terminal has made Cancun International Airport the country’s second busiest airport after Mexico City International Airport. The terminal has increased the airport’s passenger handling capacity to 32 million a year, while full completion of the terminal by 2020 will further increase the capacity to 40 million a year.

Connecting 21 domestic and 30 international destinations, Cancun International Airport handled 21.4 million passengers in 2016. Passenger traffic is projected to reach 23 million by the end of 2017.

Features and facilities of Cancun Airport’s T4

Construction on the Terminal 4 at Cancun International Airport began in January 2016. Covering 64,000m², the new terminal consists of ten buildings with two-level double height spaces and a mezzanine level.

“Full completion of the terminal by 2020 will further increase the capacity to 40 million a year.”

Equipped with a total of 18 boarding gates, the T4 can cater up to nine million domestic and international passengers a year. It incorporates baggage claim area, check-in counters, documentation areas, waiting rooms and lounges. The modern baggage handling systems are installed in a dedicated building to improve baggage handling at the airport.

The international terminal also features 2,540m² of retail space with seven duty-free stores, including a 1,900m² New Generation store, which is the first of its kind in Latin America, a general 162m² duty-free shop, a 157m² perfumery boutique, a 126m² Victoria’s Secret store, a 119m² duty-free Last Minute store, a 26m² Last Minute shop, and a 42m² MAC store.

Equipment installed at the new passenger terminal

T4 is equipped with 104 common-use workstations to provide check-in and boarding services, while 36 SITA AirportConnect self-service check-in kiosks are installed to facilitate the self-service process for passengers.

The passenger systems will be managed by SITA AirportConnect Open, a common-use platform that provides efficient passenger processing.

The new terminal is also fitted with SITA AirportVision flight information display systems to provide real-time updates to ensure smooth passenger flow in check-in and boarding areas.

T4 operations will be managed by SITA’s Airport Management solution installed at the airport.

Contractors involved

Spanish civil engineering firm Aldesa secured a contract from ASUR to build the new terminal building at Cancun International Airport. The contractual scope also included construction of platforms, connecting taxiways, aprons, parking lots, accesses, and roadways.

Global air transportation communications provider SITA was responsible to supply passenger processing solutions, under a multi-year agreement with ASUR.

Spanish seating systems manufacturer Imat Mobiliario y diseño was selected to supply and install Master Basic type seating systems for the new terminal.

Swiss travel retailer Dufry will operate retail stores at the new terminal under a ten-year contract extension with ASUR.

Design consultancy Triagonal developed wayfinding strategy for T4 in co-operation with Copenhagen Airport International.