View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
June 22, 2009

Chennai Airport Criticised For Outdated Customer Website

Chennai Airport in India has received criticism for an outdated website, which can only be accessed through the airport operator's site that has not been updated since 2002, according to a report in The Times of India. Unlike the privately run airports in Mumbai, Bangalore, Hyder

By cms admin

Chennai Airport in India has received criticism for an outdated website, which can only be accessed through the airport operator’s site that has not been updated since 2002, according to a report in The Times of India.

Unlike the privately run airports in Mumbai, Bangalore, Hyderabad and Delhi, Chennai Airport’s website can be accessed through the Airport Authority of India (AAI), and the information furnished in AAI’s website is outdated.

AAI runs different airports in the country and has a separate information technology division in Delhi which takes care of live information of various airports on the website.

Even though the information technology division at AAI is entrusted with maintaining the airport websites, its site is poorly designed and contains outdated information such as traffic data for Chennai Airport that has not been updated since 2002.

Responding to the criticism, the airport director K Natarajan said that the site was not maintained locally and the IT wing in Delhi was taking steps to display live flight schedules and other details on the website very soon.

The websites of privately run airports in Bangalore, Hyderabad, Delhi and Cochin are updated regularly, and display live flight schedules along with departure or arrival timings.

Related Companies

NEWSLETTER Sign up Tick the boxes of the newsletters you would like to receive. The top stories of the day delivered to you every weekday. A weekly roundup of the latest news and analysis, sent every Monday. The airport industry's most comprehensive news and information delivered every month.
I consent to GlobalData UK Limited collecting my details provided via this form in accordance with the Privacy Policy
SUBSCRIBED

THANK YOU

Thank you for subscribing to Airport Technology