Sao Paulo International Airport (GRU) has selected SITA's airport management system (AMS) to improve airport operations, as it prepares for a surge in international traffic during the upcoming 2014 FIFA World Cup in Brazil and the Rio 2016 Olympic Games.
SITA's AMS includes AirportCentral and Airport Orchestrator, which gather information from across the airport and deliver data on action boards.
The system will then update related information and activities automatically, feeding the updates to all users in real time and flagging any operational irregularities including delayed flights.
The AirportCentral Airport Operational Database would allow proactive control of operations while facilitating financial controls.
AirportResource Manager will help in planning and coordinating in real time, in the management of both staff and equipment, which include departure gates, baggage carousels and check-in desks.
All the information will be managed by the airport command and control centre, which will be supervised by the center of IT operations.
GRU Airport chief information officer Luiz Ritzmann said that the airport is expecting millions of visitors for the upcoming World Cup and Olympics, with passenger traffic expected to double by 2022.
"SITA's Airport Management System will help us better integrate airside and operations so we can turn aircraft around faster, increase passenger throughput and better coordinate our ground services," Ritzmann said.
"It will also help us eliminate bottlenecks at check-in, customs and security because we can work together with our partners, sharing data and collaborating.
"This integrated and 'intelligent airport' view, which SITA's technology gives us, will allow us to deploy resources as needed in real-time."
The deal also includes the installation of 1,000 new electronic screens all through the airport for displaying the up-to-date flight information including passengers' boarding locations, baggage belts and other information through automated audio and visual messaging.
According to SITA, the deployment of AMS would facilitate the airport and its stakeholders, including airlines, customs, immigration and ground handlers, to team up around the same real-time information and coordinate their activities.
SITA Brazil vice president Mauro Pontes said that with the new system, the airport will be able to track, manage and share information with all important stakeholders in real time, providing a whole new level of business intelligence.
"For example, they can monitor check-in and security queues and either immediately add more resources or re-direct passenger flows to where they can be processed faster," Pontes said.
"This will increase the airport's overall flexibility, providing proactive control over operations, while enhancing the passenger journey."
By late 2013, Sao Paulo International Airport will commission the new AMS in terminals 1, 2 and 4, while the system will be launched in new terminal 3 upon the completion of construction in 2014.
Image: SITA airport management system (AMS) will assist Sao Paulo Airport in serving the anticipated passenger traffic during the 2014 FIFA World Cup Brazil and the Rio 2016 Olympic Games